LEAD A PROPER CUSTOMER JOURNEY
A Banking Customer Engagement Platform which provides banks with a ready to implement a solution that manages the customer journey across multiple touchpoints. This solution allows predictability, integration, and adoption choices as business demands opening new horizons for greater bank's clients. The effective customer engagement powered by Dynamic Segmentation, Machine best product recommendation, predict churn and prevent fraud ensures that the bank customer will receive the appropriate service at the right time through his preferred channel.
The Bank-CEP® Platform Covers:
- Complete Customer Journey Management.
- Information Platform and Customer 360 Repository.
- Sales, Marketing and Services Automation.
- Advanced Analytics.
- Customer Management across all channels.
- Out of the Box Predictive Modules.
- Sentiment Analysis.
- Open API's.