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So far Adel has created 44 blog entries.

Pio-Tech Commitment during the COVID-19 Pandemic

2020-06-25T13:38:22+00:0023rd, March 2020|

During this time of crises where every organisation worldwide continues to navigate the uncertainty of COVID-19, PIO-TECH is committed to provide the maximum possible support to your esteemed organisation as well as all our other clients and partners, in order to ensure the sustainability of your valued business and the continuity of your operations.

Therefore, PIO-TECH’s will continue attending the emergent needs of all its clients and partners through our efficient Support and Technical teams who started to work according to our strong Business Continuity Plan (BCP), which was placed and activated to ensure no interruption will be occurred on company’s usual operations.

Accordingly, we appeal to all our valued customers and partners not to hesitate to contact our support team (24/7) shall any technical support related to any of our systems operating within your esteemed organisation is needed. In addition, we have a long term and strong track record and experience working remotely with a large number of clients especially in conflict zones with limited physical access such as Iraq and Syria.

It is our top priority at this time to ensure the health and welfare of our human resources as well as your respected team members; therefore, we are continuously assessing and appropriately responding to the crisis as it evolves by adjusting our work methodologies in a way that is in consistence with the local government guidance and the public health authorities recommendations worldwide; For that, we have set in place many actions to mitigate virus spread and to eliminate any possibility of infection transmission, along with providing an extensive online communication capabilities for remote support.

YOU CAN BANK ON US, as we are working tirelessly to help everyone stay safe while continuing to serve you as usual.

Sincerly, 

Tariq Saffarini

Co-Founder & CEO

Protect your company from Cyber Attacks

2020-06-28T12:25:20+00:0016th, March 2020|

After working in the information technology and services industry for a while now, it has become more clear that one of the main causes of a cyber-attack is simply a human error.

Human error can be considered a threat to the company’s assets, due to the lack of awareness among personnel on the topic of cybersecurity and mechanisms of data protection.

Attackers manipulate and deceive employees by making them think they are a legitimate entity in order for them to give out sensitive or confidential information that may assist the attacker in gaining access to the system and escalate privileges to get to their target and achieve their intended goal; this form of attack is called Social Engineering.

Social Engineering consists of a number of techniques that the attackers may use in order for them to gain access to the desired system. One of the most popular Social Engineering attacks is Phishing.

Phishing by definition is the act of impersonating a legitimate entity and luring individuals into giving out Personally identifiable information by sending them emails, calling them or texting them. Employees unaware of this type of attack will be convinced that the email or text message they received is not a scam, and might provide information about themselves or about the company.

Emails sent by the attacker consist of a link to a website, that looks exactly like the original one. When the employee clicks on the link, it will redirect them to the page customized by the attacker and asks for user input which will be saved and sent to the attacker. Other emails might include a malicious attachment which when the user downloads, installs malware on the device and starts spreading on the network.

Spear phishing is used more often when targeting a company as it consists of a carefully designed and crafted email, using public information available on social media, which is sent with the sole purpose of getting a single individual to respond. One response can be enough for the attacker to achieve his goal.

Some attackers might impersonate the identity of the CEO, and send emails to the finance department asking them to transfer money urgently or requesting account information.

The impact social engineering may cause to the company or organization is considered high. A mistake by one employee can cause a data breach or a malware infection to the whole system which will cost a huge amount of money to recover.

Recommended countermeasures that an organization can use to minimize the impact of a social engineering attack, consists of:

– Conducting security awareness sessions regularly for employees to raise awareness among this topic and the consequences that follow.
– Construct security regulations for employees to follow in these situations.
– Strong security defense mechanisms in the company’s infrastructure.
– Email filtering in order to detect phishing emails and mark them as spam.
– Physical security, as social engineering, doesn’t only consist of emails and phone calls but can be done in person.
– Come up with a strong incident response plan in the event of a breach occurring.

Author: Bassam Saffarini

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BANK-BI® Technology Workshop at Pio-Tech

2020-06-25T13:49:18+00:0023rd, February 2020|

The International Bank for Trade & Finance BANK-BI® Technology Workshop at Pio-Tech

Amman-Jordan, Feb 2020. Pio-Tech the leading provider of Banking Business Intelligence and Performance Management Solutions in the Middle East and Africa, implemented a training course for The International Bank for Trade & Finance on SAP Business object and Bank BI®.

The course aims at Bank-BI® that integrates best of breed products, to indicate proven industry experience to deliver unified data-warehouse and better decision making.

The sessions nourished the participates of the International Bank for Trade & Finance on technology best practice of Pio-Tech products for the bank business users and how to use Pio-Tech solutions in generating reports, also, describe DWH structure methods.

The Information Technology Manager, at The International Bank for Trade and Finance, Mr. Tarek Al-Theeb, commented during the sessions that the bank benefited from the sessions and workshops that were conducted by Pio-Tech experts and added that BANK -BI® has become a mission-critical application as the core banking system at the bank.

Mr. Tariq Saffarini, Co. founder and CEO at Pio-Tech, expressed his gratitude to the participants enrolled in the training by handing a certificate of experience after completing the sessions.

About Pio-Tech is a System Integrator and Business Solutions provider that has become, since inception in 2003, an innovation hub that provides most effective and creative banking solutions, across the Middle East and the African Continent. Pio-Tech platforms and business suites, Bank-BI® and Bank-BPM® are available as SAAS instances on the cloud and deployed either fully cloud or hybrid.

About The International Bank for Trade and Finance (IBTF), it is founded in December 2003 in Damascus, Syria with a capital of SYP 5 billion (equivalent to about USD 105 million), of which 49.1% is held by The Housing Bank for Trade and Finance. IBTF offers comprehensive retail and corporate banking services and has a wide network of branches distributed throughout the Syrian governorates.

MOU between PSUT & Pio-Tech

2020-07-26T11:15:56+00:0016th, February 2020|

It aims to create an innovation and digital solutions incubator

Amman – Feb 2020. Pio-Tech the leading provider of Banking Business Intelligence and Performance Management Solutions in the Middle East and the African Continent, signed a memorandum of understanding with Princess Sumaya University (PSUT). The agreement aims at creating a startup business incubator for innovation and digital solutions, as well as focusing on the fields of research and development, to support student joint research projects. The MoU was signed by President of PSUT, Prof. Mashhoor Al-Refai, and the Co-Founder & CEO of Pio-Tech, Mr. Tariq Saffarini.

Under the terms of the MoU, the incubator will be opened to all PSUT researchers, as well as PhD Holders, graduate, or undergraduate, Pio-Tech will guide their theses and projects by providing a list of topics from real-life cases. Pio-Tech will also lend support to conferences and workshops related to the development of Jordan’s IT sector.

Prof. Al-Refai reviewed the University’s journey, its most prominent achievements and aspirations, its unique programs, and the high status it enjoys both locally and regionally. He went on to talk about PSUT’s focus on the international dimension in the fields of scientific research and student exchange programs run through agreements with prestigious universities. He drew attention to joint programs run in cooperation with American and European universities, in addition to its participation in 41 European projects, five of which are under PSUT leadership.

Al-Refai emphasized PSUT’s keenness to strengthen partnerships with leading institutions that have a strong presence and play an active role in the field of integrated solutions and systems. He welcomed this cooperation that will support the technology sector in Jordan, and praised the role of Pio-Tech in developing technological solutions that serve scientific research and the banking sector.

Saffarini praised PSUT for its excellence, the support it lends to the sectors operating in the technology arena, and the great role the University plays. He pointed out that the fields of cooperation with PSUT are not limited, and that he welcomes the adoption of new ideas regarding modern technology fields and their developments.

The memorandum of understanding agreement was attended by Prof. Ghaith Al Rabadi, PSUT’s Vice President for Scientific Research and Development, the Dean of King Abdullah I School of Graduate Studies and Scientific Research Prof. Mohammad Sababheh, the Dean of the King Hussein School of Computing Sciences Dr. Ashraf Qaddoumi, and the Dean of Admissions and Registration Dr. Abdul Ghafoor Al-Saidi. Also present were Engineer Mr. Eyad Al-Dasouqi from the Office for Projects Coordination and Research, the Officer for Career Guidance and Alumni Affairs and the King Abdullah II Fund for Development Ms. Reema Al – Areeni. Attending on behalf of Pio-Tech was Operations Associate Director, Iyad Al -Sutari, Director of Human Resources and Strategic Assistant, Umniat Al-Abadi, and the Head of Marketing, Mahfooz Khrawish.

About Pio-Tech is a System Integrator and Business Solutions provider that has become, since inception in 2003, an innovation hub that provides most effective and creative banking solutions, across the Middle East and the African Continent. Pio-Tech platforms and business suites, Bank-BI® and Bank-BPM® are available as SAAS instances on the cloud and deployed either fully cloud or hybrid.

People’s Bank of Zanzibar successfully deploys BANK-BI®AML from Pio-Tech

2020-07-26T11:19:10+00:005th, November 2019|

Tanzania – Sep 07, 2019. Pio-Tech the leading provider of Banking Business Intelligence and Performance Management Solutions in the Middle East and East Africa announces the successful completion of Bank-BI® AML project, which went live recently at People’s Bank of Zanzibar.

Launching Pio-Tech Bank-BI® AML (Anti-Money-Laundering Compliance Solution) at PBZ bank has provided them with a holistic view of the bank’s compliance process; through monitoring customers and transactions using pre-defined scenarios, and scanning historical data, transactions, and watch-lists. Hence, identifying money laundering activities, and maintain compliant with regulatory requirements. Besides, helping compliance officers adapt to the changing regulations efficiently.

The Acting Managing Director at The People’s Bank of Zanzibar, Mrs. Khadija S Mzee, said “The solution has automated a lot of compliance team manual activities, enabled efficient due diligence process, and better decision-making. Additionally, the bank benefited from this solution in building its relationship with customers following the standards and controls recognized globally”
About Pio-Tech is a System Integrator and Business Solutions’ provider that has become, since conception in 2003, an innovation hub that advocates digitization and futurism across the Middle East and Africa Regions. In addition to its long history of serving the banking industry, was approached by a number of representatives from local and regional banks at the conference that reflected on their interest in such mission-critical technological advancements.

About The People’s Bank of Zanzibar is a commercial bank that was founded in 1966. It provides expert financial advice to both individuals and businesses.

Pio-Tech exhibits at the Qatar IT exhibition & conference“QITCOM 2019”

2020-07-26T11:04:35+00:0030th, October 2019|

Under the patronage of His Highness Prince of Qatar Sheikh Tamim bin Hamad Al-Thani
Pio-Tech exhibits at the Qatar IT Exhibition and Conference “QITCOM 2019”
organized by the Ministry of Transport and Communications of Qatar
Doha – Qatar, October 29- November 1, 2019. Pio-Tech, the leading provider of Banking Business Intelligence and Performance Management Solutions in the Middle East and Africa Regions, participated as an exhibitor at the Qatar IT Exhibition and Conference “QITCOM 2019” Held at the Qatar National Convention Centre, under the patronage of His Highness Prince of Qatar Sheikh Tamim bin Hamad Al-Thani, and organized by the Ministry of Transport and Communications of Qatar, under the theme Safe, Smart Cities.
Pio-Tech experts took part in the Conference and exhibited in the International Area in the Jordan Pavilion that was inaugurated by the Qatar Jordanian Ambassador, his Highness Zaid Al Lawzi, arranged by ICT-Int@j, and witnessed the attendance of Local and International decision-makers, Finance Senior investment bankers, digital technology companies, IT industry professionals, technology providers, policy-makers, global thought-leaders, who shared and discussed the best practices prevalent in the industry, also shed light on banking and financial services. Pio-Tech presented its’ smart products to foster a safe digital banking future.
The event focused on the future digital environment to satisfy future customer experiences. Besides, Pio-Tech emphasized on demonstrating the intelligent solutions and technologies that assist in targeting future customer needs, especially in the banking area, and with its long history of serving the banking industry, it was addressed by several representatives from local and international banks at the conference that reflected on their interest in such technological progressions.
About Pio-Tech, a System Integrator and Business Solutions provider that has become, since conception in 2003, an innovation hub that advocates digitization and futurism across the Middle East and Africa Regions. In addition to its long history of serving the banking industry, was approached by several representatives from local and regional banks at the conference that reflected on their interest in such mission-critical technological advancements.
About The Information and Communication Technology Association of Jordan (int@j) was founded in the year 2000 as an industry-support association for Jordan’s ICT sector. Building on the nation’s core asset of highly educated and skilled human resources.

Pio-Tech Sponsors FINNOVEX West Africa Summit

2020-06-25T13:44:15+00:0023rd, October 2019|

Lagos – Nigeria, October 22 -23, 2019. Pio-Tech, the leading provider of Banking Business Intelligence and Performance Management Solutions in the Middle East and Africa Regions, served as the Silver Sponsor of The leading summit on Financial Services Innovation and Excellence “Finnovex West Africa” Held at the Lagos Continental Hotel, under the patronage of Central bank of Nigeria.

Pio-Tech experts took part in the conference and witnessed the attendance of specialists, and experts in banking, digital transformation and customer experience, who shared and discussed the best practices prevalent in the industry, also shed light on banking and financial services.

Mr. Ammar Daghlas, the head of Business Innovations & Customer Experience at Pio-Tech, was invited to participate in a panel discussion titled Future Focus – Innovation and the Financial Services System” and emphasized the significance of technology on the banking system, and focused on how to help banks to adapt the digital disruption and risks from digital revolution, by revealing Machine Learning, and Robotics technologies that banks have to operate for sustainability.

Finnovex summit focused on the digital future of financial inclusion, digital lending, customer experience, transformation, trends and challenges in the digital-only Model, Blockchain of Things, future of Islamic banking, and intelligence of Application Security. Besides, Pio-Tech stressed on demonstrating the intelligent solutions and technologies that assist in targeting future customer needs, especially in the banking area.

About Pio-Tech, a System Integrator and Business Solutions provider that has become, since conception in 2003, an innovation hub that advocates digitization and futurism across the Middle East and Africa Regions. In addition to its long history of serving the banking industry, was approached by several representatives from local and regional banks at the conference that reflected on their interest in such mission-critical technological advancements.

Pio-Tech sponsors new trends in computing sciences conference

2020-07-26T12:15:46+00:0011th, October 2019|

Pio-Tech Sponsors New Trends in Computing Sciences Conference

Organized by Princess Sumaya University for Technology (PSUT)

Amman – Jordan, October 09-11, 2019. Pio-Tech, the leading provider of Banking Business Intelligence and Performance Management Solutions in the Middle East and Africa, served as the main sponsor of the 2nd International Conference on New Trends in Computing Sciences (ICTCS’19). Held at the St. Regis Hotel & Residence, under the patronage of HRH Princess Sumaya bint El Hassan, and organized by Princess Sumaya University (PSUT).

Pio-Tech experts took part in the conference and witnessed the attendance of International and Jordanian Scientists from different industry sectors, who shared and discussed various scientific subjects and highlighted different eras such as; Artificial Intelligence, Intelligent Systems, and Network Security.

Mr. Rand Hashem, the Managing Director at Pio-Tech, presented a keynote speech titled “Customer Power is Shaping the Future of Banking” and starred an important idea on how the digital turn in this age affected the use of old banking products and services.

Plus, how the customer is becoming a moving target on a decision journey, where the bank must suffice customer requirements. The speech demonstrated some technologies; such as Analytics, Machine Learning, and Robotics which the bank of the future must employ to survive.

The 2019 edition of “New Trends in Computing Science Conference” focused on digital future learning and new technologies. It also shed light on developing educational research, thinking via machine learning and Data Science. Besides, Pio-Tech discussed the future customer needs in the banking area.

About Princess Sumaya University for Technology (PSUT), founded in 1991, it is the only private and non-profit university in Jordan. PSUT main mission is to educate students and qualify them to pursue careers in the fields of information and communications technology (ICT), electronics, computer engineering, communication engineering, and business.

About Pio-Tech, a System Integrator and Business Solutions provider that has become, since conception in 2003, an innovation hub that advocates digitization and futurism across the Middle East and Africa Regions. In addition to its long history of serving the banking industry, was approached by several representatives from local and regional banks at the conference that reflected on their interest in such mission-critical technological advancements.

Pio-Tech & Huawei partner to launch Bank-BI® on Huawei platform

2020-07-26T12:07:11+00:0026th, September 2019|

Kenya – April 04, 2019. Pio-Tech, a System Integrator, and Business Solutions Provider announced a new partnership with Huawei. The new partnership will bring growth and innovation in banking and financial industry by enabling Pio-Tech to run its exhaustive business solution Bank-BI®, on Huawei “GaussDB Distributed Database platform, and Huawei cloud platform”. This will offer banks smarter banking and better performance.

Both parties have shared visions for collaboration to build innovation, and guide banks towards business growth. They will offer cost-effective, intelligent solutions with massive parallel processing (MMP) architecture, suitable for banks to make more informed timely decisions. As well as, higher performance, availability, and more computing power.

 

Engineer John Waweru, Chairman of Pio-Tech East Africa, Commented: “This partnership marks Pio-Tech continuous commitment to providing bankers with the best specialist support, along with Performance Accelerator Platform, Business Intelligence Solution that provides advanced capabilities for data modeling, reporting, query, analysis and advanced analytics power by Artificial Intelligence/machine learning utilizing data from disparate sources of which empower users with information for enhanced proactive decision-making”.

“Huawei is committed to providing customers with stable, reliable, scalable, and high-performance financial ICT platforms. The cooperation between Huawei GaussDB and Pio-Tech banking BI applications helps bank customers cope with massive business data (PB-level) easily in the future, helping to get more value from their data, achieve better and faster development of banking services.” said Mr. Andy Luo, the Representative of Kenya Enterprise Solution (Southern Africa Region).
Huawei is an independent, privately-held company that provides information and Communications Technology (ICT). With nearly 188,000 employees, and operates in more than 170 countries and regions. Serving more than three billion people around the world.
About Pio-Tech, a System Integrator and Business Solutions’ provider that has become, since conception in 2003, an innovation hub that advocates digitization and futurism across the Middle East and Africa Regions. In addition to its long history of serving the banking industry, was approached by a number of representatives from local and regional banks at the conference that reflected on their interest in such mission-critical technological advancements.

Asia Hawala Co. in Iraq sign agreement with Pio-Tech to implement Bank-BI® AML Solutions

2020-07-26T11:29:02+00:0019th, September 2019|

August 2019 – Pio-Tech, the leading provider of Banking Business Intelligence and Performance Management Solutions in the Middle East and Africa, represented by Inspire Solutions Co. Ltd. the authorized reseller partner for Pio-Tech in Iraq, signed an agreement with Asia Hawala Co. to implement Bank-BI® AML (Anti-Money-Laundry Solution).

Bank-BI® AML (Anti-Money-Laundry Solution) will provide the bank with a holistic view of the bank’s compliance process; through monitoring customers and transactions using pre-defined scenarios, and scanning historical data, transactions, and watch-lists. Hence, identifying money laundering activities, and maintain compliant with regulatory requirements. Besides, helping compliance officers adapt to the changing regulations efficiently.

About Pio-Tech,  a System Integrator and Business Solutions’ provider that has become, since conception in 2003, an innovation hub that advocates digitization and futurism across the Middle East and Africa Regions. In addition to its long history of serving the banking industry, was approached by a number of representatives from local and regional banks at the conference that reflected on their interest in such mission-critical technological advancements.

About Asia Hawala Co. for financial none banking services. is an Iraqi registered company (registration number 2660 dated 11/5/2014) licensed by the Central Bank of Iraq to provide mobile-based financial service including transactions electronically anytime, anywhere, based on the Mobile Money concept.

About Inspire Solutions Co. Ltd.  is an Iraqi ICT company that provides a universal set of Professional Services, Business Compliance Platform and Distinctive Technical Information, Communications System Solutions, Consultation Services of Organization Structure and Strategic Planning, Procedures, Polices, and Processes.

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